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Applications / Services
Applications / Services
Applications / Services
Related application(s) when moving into a new apartment/shop
Change Contract Name
Change the contract ownership if electricity is available at your new apartment/shop
Increase/ Reduce Meter Size
Apply for change of subscribed demand to fit your electricity needs
Related application(s) when moving into a new apartment/shop
Related application(s) when moving out of an apartment/shop
Enquire the up-to-date application status
Bill Payment
View & Pay Bill
Self Reading/ Appointment
Balance Bill
Bill Setting
View & Pay Bill
You can enquire via:
- eServices
- Chatbot - Fady
- CEM WeChat
- CEM Customer Service Centres (Macau/Taipa)
- Info Line 28339911
Self Reading/ Appointment
Submit your meter readings/make reading appointment with us to avoid estimated bill
Bill Setting
Login to CEM eService and manage your billing services under "Manage the contract(s)":
- Change Bill Language
- e-Bill
- Change Bill Mailing Address
- Payment Reminder
Support Programs
Senior Citizen Support Program
Eligible senior customers can enjoy an 11% discount on the first 88 kWh of electricity consumption.
Social Support Tariff
Applicable to the holders of valid social assistance cards issued by the Social Welfare Institute (IAS)
Social Assistant Tariff
Applicable to non-profitable public or private institutions that develop and organize relevant social activities
Private EV Charging Application
Supply Consultation
Before applying, please consult CEM for the power supply proposal, we will evaluate the feasibility of the power supply proposal for you
Help and Support
Report Incident
Outage Enquiry
Request Meter Testing
Demand calculator
You may also contact us via:
Commercial Business
One-stop electrical support service for SMEs
Provide professional electrical and technical consulting services to SME customers to meet their electricity needs for business development.
Comparative Analysis of Tariff Group
For business users only
Supply Connection for New Building
Supply application(s) for a new construction project
Temporary Supply for Events
If there is no electricity supply at event site or your business equipment is not for permanent use, you can apply for a temporary supply.