The applied contract must be terminated and there should be no outstanding debts under the applicant’s name
Must be the electricity supply contract holder
Types of refund
Cash (Refund amount less than MOP2,500)
Transfer to electricity bill under the applicant’s name
Within three working days except cash refund which can be refunded immediately
 If applicant cannot apply in person, he/she may sign an authorization letter to authorize a representative to apply on his/her behalf.
 BIR, HK ID, PRC ID or Passports of different countries.