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CEM replaces EV card with mobile app to optimize the EV charging service experience

Macau, 31 January 2019

CEM upgraded its EV Charging System to further optimize the experience of electric vehicle (EV) charging service. The existing EV Card has been replaced by its mobile app with a new and more convenient “Cardless Charging Flow”, making the charging operation process more intelligent.

EV drivers only need to download or update the “CEM e-Service” App, register as user and create an EV charging account, so that they can conveniently command the entire charging process via mobile phone, including EV charger unlocking, charging starting and stopping, charging status and past records checking, charging problems reporting, etc.

To cope with the green mobility policy of Macau SAR Government, CEM has been actively expanding the EV charging network in recent years. Following the installation of 50 quick chargers in public car parks and outdoor parking spaces last year, there are currently 172 charging spaces located in 35 public car parks and 5 streets across Macau Peninsula, Taipa and Coloane, with the coverage of public car parks up to 75%. Within this year, CEM will continue to coordinate with Macau SAR Government to seek appropriate locations for installing 50 more quick charging stations.

The charging stations basically cover most of the charging system standards, including quick charging Japan standard CHAdeMO, European standard DC Combo CCS2, IEC - IEC Type 2 three-phase 63A, medium-speed charging IEC Type 2 single phase 32A, and standard British 13A. Battery level can reach up to 80% in just 30 minutes with quick charging.

With the rapid development of the smart lifestyle, CEM revised the technical specifications for current electricity installations last year. In addition to reducing the need of the modification for public electrical installations in buildings due to the stipulation of insufficient power, parking spaces inside the new buildings must be equipped with EV charging infrastructures, including special distribution boxes, cable trays, cables and sockets, in a bid to promote the usage of EV.

EV drivers may visit the EV section in CEM Website https://www.cem-macau.com/en/go-green/ev/how-to-charge/ to understand the details of “Cardless Charging Flow” and check the newly added charging station locations.

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