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Payment
Which payment options for electricity bill are available at CEM Service Counters?

You can pay the electricity bill by cash, , bank cheque, Macau Pass, or through "Simple Pay”, in which Macau Pass and "Simple Pay” can support the payment of electricity bills with “Electronic Consumption Benefits” , however, it is not applicable to pre-payment.

How to pay my electricity bills?

You can pay your electricity bills by mail cheque, Autopay, Phone Banking, Automatic Teller Machine (ATM), Internet Payment, Cheque Box set up at CEM building entrance, Post Offices, 7-Eleven, Circle K, Macao Water, and in person at our Customer Contact Centers. Please simply click here for detailed information or contact our Info Line at 2833 9911.

If I am temporary out of Macau, how can I settle my bill?

If you are not using Autopay currently, we suggest you having pre-payment either by cash or sending a cheque to CEM. Simply contact our Info Line at 2833 9911 and our Customer Service Officers will assist you with the issue.

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