Background

We are driving transformation for the future of Procurement. As a Procurement Operations Senior Manager, you will lead end to end operations, ensure compliance, and deliver measurable results. You will champion efficiency through digital transformation, build strong supplier partnerships, and align procurement with strategic goals. Being a leader, you will inspire and develop the team while fostering a culture of excellence, resilience, and sustainability.

Roles and Responsibilities

• To lead and oversee end-to-end procurement operations and ensure achievement of departmental KPIs and objectives
• To ensure compliance with company policies, procurement procedures, regulatory requirements and ethical standards
• To identify opportunities for continuous improvement and implement best practices to enhance operational efficiency and excellence
• To actively support digital transformation and procurement transformation initiatives
• To develop and maintain strategic supplier relationships to ensure supply reliability, service quality and performance
• To monitor procurement, spending, cost-saving initiatives and supplier performance management
• To collaborate with category managers and internal stakeholders to align procurement operations with business and strategic objectives
• To drive category strategy development, strengthen supply resilience and champion sustainable procurement adoption
• To lead, coach and develop the procurement team while fostering a culture of excellence, learning and value creation

Requirements

• Qualification
  • Bachelor's degree or above in Supply Chain Management, Business Administration or related disciplines
  • Master's degree (MBA or equivalent) is preferred
  • Professional procurement certifications such as CIPS, ISM or equivalent are highly desirable

• Processional Related Working Experience
  • Minimum 12 years of procurement or supply chain management experience, with at least 8 years in a leadership role
  • Proven expertise in procurement operations, category management and supply resilience initiatives
  • Experience with ERP systems, procurement platforms and digital tools projects
  • Exposure to sustainable procurement, responsible sourcing and supplier relationship management are an advantage

• Computer Literacy
  • Proficiency in MS Office 365 and procurement-related digital systems and platforms

• Language Skills
  • Proficient in Chinese and English writing
  • Proficient in spoken Cantonese, Mandarin and English

• Others
  • Strong leadership and people management skills
  • Excellent negotiation, communication and stakeholder management abilities
  • Strong analytical, problem-solving and decision-making skills
  • Open-minded and capable of driving organizational and operational transformation

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• To coordinate and participate in the evaluation of application regarding engineering work of Customer Installation, Maintenance and Projects
• To provide technical services and assist in the management of Metering related systems
• To coordinate with contractors/service providers for the implementation, installation, testing and commissioning of Customer related installation
• To support the development of new energy such as Electric Vehicles (EV) and Photovoltaics (PV) to cope with the Company’s business development
• To assist in the management of registered electrical contractors and govern their performances in accordance with the Company's technical standards

Requirements

• Qualification
  • Bachelor's degree or above in Electrical Engineering, Computer Science or related disciplines
  • Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
  • Possesses working experience in related areas is preferred

• Computer Literacy
  • Proficient in Office 365 and Chinese Word Processing are mandatory
  • Knowledge of application related to power systems is preferred
  • Satisfactory level of literacy on Information Technology

• Language Skills
  • Proficient in spoken and written Chinese and English
  • Knowledge of Mandarin is an advantage

• Others
  • Possess driving license of light vehicle and Occupational Safety Card
  • Sound analytical, problem-solving and report writing skills
  • Outstanding interpersonal, communication and presentation skills
  • Being initiative, self-motivated, enthusiastic and with high team dynamics
  • Adequate knowledge in the regulations related to relevant engineering work

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• Develop and maintain databases, and data systems to support data-driven decision-making in customer service operations
• Streamline internal processes to ensure efficient data generation, analytics workflows, and automating workflows to ensure real-time analytics and performance tracking
• Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction
• Perform analysis with actionable insights and provide regular reporting to management for business strategy and decision
• Drive our Customer Experience (CX) strategy by continuously evaluating and refining our CX framework to ensure seamless interactions across all touchpoints
• Work closely with programmers, engineers, and officers to identify process improvement opportunities and propose system enhancements
• Design, coordinate, and analyze customer satisfaction surveys, including Net Promoter Score (NPS), Customer Effort Score (CES), and other relevant customer experience metrics
• Process and analyze both structured and unstructured customer feedback data (e.g., survey open-ended responses, complaint logs, call transcripts) to identify service gaps and improvement opportunities

Requirements

• Qualification
  • Bachelor's degree graduate major in Mathematics, Statistics, Computer Science, Business Administration, or a related discipline
  • Relevant work experience in customer service operations, data analytics, or both is highly preferred

• Computer Literacy
  • Proficient in MS Office applications, Power BI and SPSS
  • Hands-on experience with scripting languages (e.g. Python, VBA, SQL, Oracle)
  • Experience with survey tools (e.g., Qualtrics, Google Forms) and text analytics is an advantage

• Language Skills
  • Proficient in spoken and written Chinese and English
  • Knowledge of Mandarin is an advantage

• Others
  • Exceptional oral and written communication skills
  • Strong ability to analyze and interpret business data
  • Strong creativity, organization and execution skills
  • Able to work and make decisions under pressure
  • Outing, attention to detail and able to multitask and prioritize projects

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• Ensure all plant effluents, wastewater discharge comply with environmental regulations and SHEQ requirements
• Oversee the operation and monitoring of the water treatment plants including demineralized water, domestic wastewater, industrial wastewater, boiler feed water
• Monitor, analyze and control the chemistry of the boiler water and steam, fuel oil, cooling water systems to prevent scale, deposition and corrosion
• Cooperate with project team in domestic and industrial wastewater treatment plants re-design, construction and commissioning processes
• Manage and optimize domestic and industrial wastewater treatment plant systems
• Implement and manage wastewater treatment plants preservation procedures during outages or standby periods
• Supervise the safe handling, storage and disposal of hazardous chemicals
• Maintain Safety Data Sheets (SDS) and enforce strict chemical safety

Requirements

• Qualification
  • Bachelor's degree or above in Chemistry, Chemical/Environmental Engineering or a related discipline
  • Above 5 years of engineering experience in an industrial process plant, preferably within a utility
  • Practical experience with Reverse Osmosis (RO), mixed-bed ion exchangers for water treatment technologies
  • Familiarity with high-recovery RO systems used in zero liquid discharge setups
  • Deep understanding and knowledge of national and international guidelines for boiler feedwater and steam purity
  • Experience with proven project management for domestic and industrial wastewater treatment plant upgrade/modification
  • Ability to respond rapidly to water treatment plants operational troubleshooting issues
     
• Computer Literacy
  • Proficient in Office 365 and Chinese Word Processing
  • Experience in using Enterprise & Maintenance Software (e.g. ERP) is an advantage
  • Familiarity with AI tools or utilizing AI assistance on administrative tasks is an advantage
     
• Language Skills
  • Proficient in spoken and written Chinese and English
  • Good command of Cantonese is preferred
     
• Others
  • Good communication, interpersonal, and presentation skills
  • Able to work and make decisions under pressure
  • Well-organized with strong planning, prioritization, multi-tasking abilities
  • Demonstrates a high level of professionalism, attention to detail and commitment to quality and safety standards

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• Support the development and roll out the Sustainable Procurement policy, framework, strategy and guidelines
• Collaborate with taskforces to embed ESG practices into category strategies, strategic sourcing and supplier management
• Collect and analyze data to track sustainable procurement metrics and KPIs
• Coordinate and lead to promote sustainable procurement initiatives, ensuring stakeholders buy-in and collaboration to create impact

Requirements

• Qualification
  • Bachelor's degree in Sustainability, Supply Chain Management, Business Administration, or related fields
  • Specialized training or certification in sustainable procurement, ESG, or responsible sourcing (ISO 20400, GRI, CIPS, ISM, UN SDGs, etc.) is an advantage
• Computer Literacy
  • Proficiency in Microsoft Office
  • Knowledge of Power BI or Pythons is an advantage
• Language Skills
  • Proficiency in written and spoken Chinese and English
  • Fluency in Mandarin is a definite advantage
• Others
  • 3 years of hands-on experience in sustainability initiatives, ESG programs, or responsible sourcing projects
  • Exposure to procurement or supply chain processes is a plus, but not a primary requirement
  • Ability to translate sustainability goals into practical procurement initiatives and metrics
  • Effective communication and collaboration skills to work with procurement teams, internal user departments and external stakeholders
  • Passion for sustainability and willingness to grow into procurement excellence

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• Design and implement Sustainable Procurement policies, and guidelines that align with corporate sustainability goals and regulatory requirements
• Establish governance structures to ensure compliance, accountability, and transparency across all procurement activities
• Collaborate with stakeholders to co-launch initiatives that embed ESG principles into category strategies, strategic sourcing and supplier management
• Define KPIs and measurement systems to track, evaluate, and report the impact of Sustainable Procurement initiatives
• Lead stakeholder engagement and change management, ensuring organizational adoption of Sustainable Procurement practices and fostering a culture of accountability
• Monitor and anticipate emerging trends, technologies, best practices, and regulatory developments to drive procurement excellence

Requirements

• Qualification
  • Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, or Environmental Studies
  • Professional certifications of CIPS, CPSM, or ISO 20400 are an advantage
• Computer Literacy
  • Proficiency in Microsoft Office
  • Knowledge of Power BI or Pythons is an advantage
  • Familiarity with SRM or Supplier ESG Risk Assessment tools is an advantage
• Language Skills
  • Proficiency in written and spoken Chinese and English
  • Fluency in Mandarin is a definite advantage
• Others
  • Minimum of 3 years in sustainability-focused projects
  • Proven track record in leading stakeholder engagement programs, sustainability initiatives, change management or procurement transformation projects
  • Strong experience in developing KPIs, dashboards, and reporting mechanisms for procurement performance or sustainability initiatives
  • Meticulous, analytical, and well-organized with strong problem-solving skills

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• To provide technical support in defining design requirements for primary equipment of HV substation and photovoltaic system
• To provide technical support in analyzing the failure rate of primary equipment in HV substation and photovoltaic system
• To provide technical support for the analysis and review of design proposal for primary equipment and photovoltaic systems including diagrams, settings, etc.
• To provide technical support for conducting training related to primary equipment in HV substation and photovoltaic system
• To analyze failure data of the primary equipment in HV substation and photovoltaic system and review relevant maintenance criteria
• To provide technical support and collect necessary data for incident investigation involving primary equipment in HV substation and photovoltaic system when required

Requirements

• Qualification
  • Bachelor's degree or above in Electrical Engineering or related disciplines, preferable in Power Engineering
  • Holder of Macau Registered Engineer Certificate is an advantage
• Computer Literacy
  • Proficient in Office 365 and Chinese Word Processing
  • Experience with photovoltaic system simulation software and programming (VBA and python) is preferred
• Language Skills
  • Proficient in Chinese and English writing
  • Proficient in spoken Cantonese, English and Mandarin
• Others
  • Proactive, willing to learn and eager to grow
  • Strong report-writing and presentation skills
  • Good interpersonal and communication skills
  • Adequate knowledge in regulations related to relevant engineering work
  • Possesses a valid Macau light vehicle driving license and Occupational Safety Card
  • Relevant working or research experience in Power Engineering (especially power system analysis or primary equipment maintenance) is preferred

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

Roles and Responsibilities

• To be a member of the on-shift team or back-office team to operate CEM power network from importation, generation, transmission and distribution in terms of safety, security, reliability and cost effectiveness
• To resolve all incidents or contingency issues that is related to CEM power network by using available resources, necessary tools and measures
• To rectify power importation, generation, transmission and distribution issues to meet customer demand with best economic consideration
• To prepare and publish daily network operational reports and generation forecast plan to stakeholders in a timely manner
• To take proper measures to minimize power disturbance and to resume power network system back to stable as fast as possible and duly keep relevant stakeholders informed
• To schedule, approve and execute all planned, urgent outages or operations in generation and power network under normal or disturbed situations and duly keep relevant stakeholders informed
• To execute any necessary and proper power network operations according to network analysis and ensure these operations are performed in accordance with established safety rules and procedures
• To have direct communication with customer for handling outage, enquiries and complaints

Requirements

• Qualification
  • Bachelor's degree or above in Electrical or Electromechanical Engineering, preferably in Power Engineering major
  • Holder of Macau Registered Engineer Certificate is an advantage
• Computer Literacy
  • Proficient in MS Office 365 and Chinese Word Processing
  • Knowledge in power system simulation software, EMS/SCADA and/or computing programming is preferred
• Language Skills
  • Proficient in Chinese and English writing
  • Proficient in spoken Cantonese, English and Mandarin
• Others
  • Work experience in power system or related area, particularly in Dispatch or Transmission and Distribution area would be an advantage
  • Being independent, responsible, self-motivated, attentive to details, multi-tasking, hardworking and with high team dynamics
  • Good interpersonal, communication, presentation and report writing skills
  • Able to work under pressure and solve problems in a calm and decisive manner
  • Possesses valid Macau driving license of light vehicle and Occupational Safety Card
  • Possesses project management experience is preferred

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.

職務簡介

• 負責對高、中、低壓供電網 / 電網基建等相關設備進行建造、常規巡查、操作、測試及維修保養等工作
• 負責對低壓電力系統進行維修，包括帶電操作及接駁等工作
• 負責對客戶變電房一次、二次及其他相關設備進行測試及維修等工作
• 負責提供24小時搶修服務等工作

入職條件

• 高中畢業或以上學歷
• 基本的中英文書寫和口語能力
• 具電腦文書操作知識
• 具電力相關培訓經驗者優先
• 具有效澳門輕型車輛駕駛執照、職安咭優先

• 須進行戶外和輪班工作

有意申請以上職位者請將個人履歷、學歷和技能證明等文件 (請註明所申請之職位編號) 電郵至 recruit@cem-macau.com 或郵寄至澳門郵箱468號

申請者所遞交之個人資料只用於招聘程序上。