Arrangement for CEM’s services to comply with epidemic prevention

Macau, 29 January 2020

In order to comply with the Macau SAR Government’s epidemic prevention and reduce the risk of mass gathering and the spread of infectious disease, please be informed that CEM’s two Customer Service Centres will be closed on Thursday (30th) and Friday (31st), while Emergency Service and Call Center will maintain their normal operations.

Citizens who wish to apply for services may apply through CEM website ( In addition, citizens may choose to pay their electricity bills electronically, including MPay and online banking services. Please refer to the payment methods here: For any enquiries, call CEM’s Info Line 2833 9911.

Thank you for your support and understanding. We will closely monitor the progress of the epidemic situation and make timely arrangements and notifications based on the latest conditions.

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