CEM launches autopay, e-bill and SMS reminder services lucky draw to promote paperless and green payment means

With the aim to promote convenient and effective billing channels, as well as to encourage customers to go paperless and be more environmental friendly, CEM is launching a campaign to promote its autopay, e-bill and SMS reminder services.

From now till 31 December 2019, customers applying for at least 2 out of these 3 services will be entitled to enter the Monthly and Grand Lucky Draws to win fabulous prizes including $5,000 electrical appliances shopping coupon, Dyson Airwrap Styler, OTO foot hugger, MI robot vacuum cleaner, MI air sterilizer and $300 New Yaohan shopping coupon.

Eligible customers for the promotion are new users that apply for at least 2 out of these 3 services and current users that already use or complete application of all the 3 services within the promotion period. In the case of the Autopay service, customers can apply at CEM Customer Services Centres or at the designates banks, while for the e-bill and SMS reminder services, customers can apply online at CEM website or call Info Line 2833 9911.

Autopay service allows customers to always pay the bills on time and effectively; plus customers will be notified when there is unsuccessful autopay transaction while letting customers to have sufficient time managing their bills to avoid overdue. Through e-bill customers receive their bills anytime, anywhere; instead of traditional paper bill, subscribing e-bill can help to eliminate the risk of late delivery and reduce 1.2 kg of carbon emission a year. And for those customers worrying about forgetting to check their mailbox and pay their bills, they can choose to receive payment reminder in the Bill Issue Date, before Payment Due Date and Avoid Disconnection Date.

For obtaining all the details about the promotion, customers can visit CEM website at or CEM Facebook fan page at

CEM has always strived to optimize and make its payment methods convenient for customers, by continuously establishing various physical payment channels, online and electronic platforms, with the aim to provide customers with services of the highest quality and environmental friendly.

Download CEM APP
google pay app store
© 2024 Companhia de Electricidade de Macau - CEM, S.A. All rights reserved.
CEM Website Terms of Use | Personal Data Collection Statement | Stay alert for phishing