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CEM has successfully restored power supply for nearly 99% customers

Macau, 25 August 2017

After continuous emergency repair works starting from the day before yesterday, CEM has successfully restored power supply for over 250,000 customers by 5pm today. As a number of customer substations are seriously damaged by the floods and thus require longer time to replace the facilities. CEM is currently in full gear to repair and strive to have full restoration. Customers who have not yet had power restored, please do not touch any electrical installations to avoid any danger until the power is restored.

Bernie Leong, Chairman of CEM Executive Committee, said that Macau has experienced an unprecedented catastrophic crisis due to Typhoon Hato, as power supply from Mainland was halted and power facilities in many districts were destroyed by the floods. CEM expressed gratitude to all parties, including the MSAR government, Macau citizens, China Southern Power Grid, and merchants, as well as all frontline workers for their efforts and cooperation. All parties are trying their best to resume power supply for local citizens and help them return to normal life as soon as possible. CEM also thanked customers for their understanding and patience, which encouraged workers during the tough times of emergency repairs.

CEM has faced many difficulties during emergency repair. For instance, repair works were prolonged by congested roads in the daytime, and it could only pick up the pace of work in the evening when traffic conditions eased. As some places were severely impacted by floods over 2-meters deep, entire power supply facilities at some customer substations were badly damaged. Therefore, emergency teams needed to first drain away water, clean the transformers one by one and replace damaged facilities. The power supply facilities need to pass various tests before resuming operation. Hence, the repair works have taken relatively longer time. For certain customers who are with important livelihood needs, CEM also offer mobile generator for temporary power supply. While the frontline staff are working hard, CEM’s back office staff will participate in community relief works this afternoon.

At present, the power supply capacity as well as transmission and distribution has been back to normal. CEM will continue to hold talks with the MSAR government over the construction of eco-friendly and high-efficient gas turbine generator units at Coloane Power Station, so as to enhance local power generation capacity and refined energy mix to ensure a stable power supply in Macau.

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