CEM holds seminar to strengthen communication with electromechanical engineering industry
Macau, 23 January 2018
To further strengthen communication with the electromechanical engineering industry, fully take in advices and suggestions from related parties and enhance customer service, Companhia de Electricidade de Macau (CEM) recently held a seminar at CEM Building to have face-to-face communication with the electromechanical engineering industry on application procedures for power supply and power suspension as well as CEM’s customer services. The upcoming Substation switching training course for medium-voltage equipment offered by CEM for the industry was also introduced. Iun Iok Meng, Advisor to CEM Executive Committee; Jane Leong, Senior Manager of Customer Services Department; Billy Chan, Senior Manager of Transmission and Distribution Department and Cecilia Nip, Senior Manager of Regulatory Affairs and Corporate Communications Office hosted the seminar. Around 30 representatives from Macau Association of Building Contractors and Developers, Macau Electromechanics Professionals Association and Macau Construction Association attended the Seminar.
During the seminar, CEM Customer Services Department Technical Services Management Engineer Roy Sou introduced the application procedures for power supply and power suspension. Transmission and Distribution Department Network Strategy and Policy Unit Senior Technical Supervisor Fong Kam Weng introduced the substation switching training course for medium-voltage equipment offered by CEM for the electromechanical engineering industry. Representatives of associations attended the Seminar included Macau Electrical and Mechanical Professionals Association Director Cheang Io Tung; Macau Construction Association Deputy Director Austin Kuong and Member of Macau Association of Building Contractors and Developers Lei Kuok On.
Roy Sou gave a detailed introduction of application procedures for power supply and listed preparatory tasks that can accelerate applications, such as consulting CEM prior to making an application, as well as submitting the official application forms, meter location graphs and electrical installation license issued by DSSOPT (7th Category License) after receiving approval results. Sou reminded applicants to pay attention to the expiry date of the license in a bid to avoid any delay in power supply application resulting from applying for a license renewal. If power suspension or connection impacts other customers, the applicants can contact and consult with customers as soon as possible, and inform CEM so as to facilitate the handling of power suspension applications. Following the completion of relevant projects, applicants can ask CEM to inspect and arrange for meter installation. To help customers’ contract engineers engaged in electrical works to better understand the required changes to electrical equipment, CEM has prepared a list of technical requirements. Inspectors will provide the list of technical requirements after inspecting customers’ electrical equipment on site, so as to help customers follow up. In addition, to facilitate power contractors’ document submission and communication with CEM on replacing air circuit breakers, customers can apply to have air circuit breakers tested and planned power suspension carried out on CEM’s website. Sou also introduced meter application procedures for EV charging.
Fong Kam Weng said CEM will introduce substation switching training course for medium-voltage equipment to staff in the electromechanical engineering industry, so as to enhance power operation staff’s understanding of the medium-voltage power distribution network structure, as well as structural and internal operations of medium-voltage power equipment. The courses also aim to enable them to properly handle malfunctions in the medium-voltage power distribution network. In addition, the courses provide knowledge about how to use personal protection equipment and how to assess risks to reduce accidents. The ’lockout-tagout’ concepts in operations will be conveyed to ensure operation safety. CEM hopes that these courses can enhance the skills of electromechanical engineering staff, and streamline and secure the power suspension procedures of CEM and its customers amid repairs. The courses target construction, operation, handling and repair staff of medium-voltage power distribution equipment, and those who are interested are welcomed to contact CEM.
A Q&A session was held at the end of the seminar. Participants actively inquired representatives of CEM on power supply application, EV meter application and solar photovoltaic power generation. Jane Leong and Billy Chan gave detailed responses to their inquiries.