Subscribed demand refers to the maximum electric load (kVA or kW), in which, refers to the total power of electrical appliances you can use simultaneously. Different subscribed demand will only affect charges like demand charge, guarantee deposit, etc. You may consult your electrical technician to determine the demand according to your actual needs to eliminate unnecessary charges.

Since meters are from different manufacturers and sources, their outlook and structure may be different. However, each meter has stamped with CEM logo and CEM property No. , as well, with being undergone in-depth examination and verification by our technicians before installation to ensure that it conforms to international standards.

There are different types of electrical installation that have been categorized as CEM and customers’ responsibility to repair and maintain:

• CEM is responsible for and shall bear the cost of all maintenance and repair of electricity supply system, from the substations, along medium- and low-voltage networks, to the point at which the electricity is connected to the apartment or office/factory building.
• Customers are responsible for the maintenance and repair work at interior electrical installations that he/she owns and below building communal electrical installations.

If you need to relocate the meter, please Message Us or call CEM Info Line at 2833 9911. We will discuss the feasibility of the relocation plan with you.

Once the plan is confirmed, it is recommended that you hire an experienced electrical contractor to follow up on the meter board relocation. CEM will complete the meter relocation only after our surveyors have verified that it meets our standards.