Electricity consumption of electrical appliances and billing amount will increase/decrease if there are changes in weather conditions. In summer, air conditioner and refrigerator will consume more electricity and similarly with electric heaters in winter. Your bill may also increase if there is more frequent use of appliances, inefficient or faulty appliances being left switched on unnecessarily, etc.

Please prepare your electricity bill (which contains your contract number) and personal information, click here to “Apply Now”. You may also apply through CEM APP, Info Line (28339911), fax (28339912), email or visit our customer service centres.