Info Line & Emergency Service

Info Line & Emergency Service

Call Centre

icon-phone.png Info Line: (853) 2833 9911
icon-clock.png

Service Hour:

Customer Service Officers: 
Monday to Friday: 9:00-19:00
Saturday: 9:00-13:00

Self-service: 
Monday to Sunday: 24 hours

icon-fax.png Fax: (853) 2833 9912
icon-email.png email: customer.centre@cem-macau.com

  

Emergency Service

A hotline has been setup 24 hours a day for power-outage reporting.

icon-phone.png Emergency: (853) 2833 9922
icon-clock.png Service Hour: 24 hours