The System Dispatch Center, via SCADA/EMS system, coordinates generation, transmission and distribution control into one centralized control center hence achieving optimal performance of the power system. Our customers particularly benefit from the Distribution Automation (DA) functions in terms of power supply quality and reliability.

The SCADA system is based on an open system architecture that uses the most updated international standards. It allows expansion and integration with other systems without any barrier.

An Energy Management System (EMS) is incorporated to ensure optimization, safety and reliability of the network. Analysis is performed regularly, providing advises to Dispatchers to get the highest efficiency of the Power System.

On one hand, implementation of Distribution Automation functions allows CEM to reduce the number of power interruption to our customers. Real time monitoring the whole 11kV distribution network operations enables the operators to prevent faults happenings.

On the other hand, the duration of the power interruption is drastically shorter than before, as remote controls replaced site interventions. Remote isolation and quick power restoration can now be performed easily from the control room, which greatly helps in reducing the average interruption time.

In a word, with the Distribution Automation functions, better power supply service to customers can be obtained.

For contingency and security purpose, a Backup Dispatch Center is located at CEM Headquarters.