Application requirements:
- The applied contracts must be terminated and there should not be any outstanding debts under the applicant’s name
Applicant:
- Must be the electricity supply contract holder
Documents required:
| Types of refund | Private customer | Company |
|---|---|---|
| Cash (Refund amount less than MOP2,500) |
- Original ID of contract holder [1] | - N/A |
| Cheque | - ID copy of contract holder [1] | - Company chop - ID copy of responsible [1] |
| Bank Account | - ID copy of contract holder [1] - Bank account number or bank account book copy |
- Company chop - ID copy of responsible [1] - Bank account number or bank account book copy |
| Transfer to electricity bill under the applicant’s name |
- ID copy of contract holder [1] - Electricity bill for refund transfer (The respective contract must be under the applicant’s name) |
- Company chop - ID copy of responsible [1] - Electricity bill for refund transfer (The respective contract must be under the applicant’s name) |
Time elapsed:
- Within three working days except refund by cash which can be refunded immediately
Notes:
[1] BIR, HK ID, PRC ID or Passports of different countries