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“Government Subsidy” Scheme

  1. Who will be beneficial from the “Government Subsidy” scheme?
  2. How long will the “Government Subsidy” scheme last for?
  3. Could you please explain to me the details of the “Government Subsidy” scheme?
  4. From where can I know the accumulated amount?
  5. Can I refund the accumulated amount?
  6. Does CEM earn the residual amount that is left behind after March 2015 billing month?
  7. If I applied termination/change name for the contract, can the residual amount be transferred to other contract(s) that is (are) under my name?
  8. Can the subsidy be used for paying deposits, penalty, reconnection fees, odd cents and accumulated amount etc.?

1. Who will be beneficial from the “Government Subsidy” scheme?

All residential contracts are entitled for the “Government Subsidy” scheme.

2. How long will the “Government Subsidy” scheme last for?

The fourth phase of the Electricity Subsidy Scheme, launched in April 2011, has been expired in March 2012. Then, it comes the fifth phase of the one year Subsidy Scheme from April 2012 till March 2013 billing month. The accumulated subsidy balances from the fourth phase of the scheme has also been transferred to the fifth phase of the scheme for continual use. After the fifth phase, all accumulated subsidy balances will continue to be carried on to the next coverage period, which will last for 2 years (April 2013 to March 2015 billing month). By the end of “March 2015 billing month”, all the residual amount in the “Accumulated Unused Government Subsidy” will be discarded and reported back to the government.

3. Could you please explain to me the details of the “Government Subsidy” scheme?

The government subsidy from the fifth phase of the scheme is delivered in monthly basis for a total of 12 months (April 2012 to March 2013 billing month) through the electricity bill with a maximum subsidized amount of MOP180.00 per month. The subsidies are used for covering the “Current Period Amount” (demand, consumption, tariff clause adjustment & government tax). The other charges will not be included in this subsidy scheme. This monthly subsidy could be accumulated. If the “Current Period Amount”, during a particular month, does not reach MOP 180.00, the surplus can be carried forward.

4. From where can I know the accumulated amount?

On a single bill, the amount in the “Unused Government Subsidy Transfer” will be directly added into the “Accumulated Unused Government Subsidy”, shown in the message box on the bill. Therefore, customers can look at the “Accumulated Unused Government Subsidy” for the accumulated amount.

5. Can I refund the accumulated amount?

The accumulated amount is non-refundable and non-transferable. It could only be used to cover the “Current Period Amount” (demand, consumption, tariff clause adjustment & government tax) until the residual amount is totally consumed within the defined period (on/before March 2015 billing month) and reported back to the government.

6. Does CEM earn the residual amount that is left behind after March 2015 billing month?

No, CEM does not. The entire residual amount will be reported back to the government.

7. If I applied termination/change name for the contract, can the residual amount be transferred to other contract(s) that is (are) under my name?

No, it cannot. The entire residual amount is non-refundable and non-transferable. Even there are residual amount at the time of termination or change name for a contract, it is still not allowed to transfer to other contracts. It will only report back to the government.

8. Can the subsidy be used for paying deposits, penalty, reconnection fee, odd cents and accumulated amount etc.?

No. It could only be used to cover the “Current Period Amount” (demand, consumption, tariff clause adjustment & government tax).