Mr. Iun Iok Meng

Customer’s Advocate Vice President of Customer Liaison Comittee

In 1996, CEM, for the first time, appointed a Customer’s Advocate to aggressively bring our services closer to our valued customers. Through the Customer’s Advocate, you can get in your relationship with CEM, whenever you feel that our Company is not providing an adequate reply to your problem, tell us how you feel about our services and give us your valuable input so that we may continue to strive for providing excellent customer services to you.

You can contact our customer’s advocate as follows:

Tel	(853) 83 93 12 04
Fax	(853) 28 71 96 87
e-mail	customers.advocate@cem-macau.com
To	Customer’s Advocate Edifício CEM - Estrada D. Maria II, Macau

The Liaison Committee

The Customer Liaison Committee is another channel that we have created to actively collect customer feedback.