Head Office
 Address | Edifício CEM Estrada D. Maria II Macau |
 Office Hour | Mon.-Fri. 9:00 - 17:45 |
 Tel | (853) 2833 9933 |
 Fax | (853) 2830 8361 |
 E-mail | e-doc@cem-macau.com |
Taipa Customer Service Centre
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Address | Rua de Braganca, S/N, Surpreme Flower City Edf. Lai Chun Kok, R/C Aa Taipa |
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Service Hour | Mon.-Fri. 10:00 – 19:00 |
CEO Mailbox
You can always provide your opinions to our CEO by emailing to willemyns@cem-macau.com .
Customer Services
An Info Line has been setup to attend customer calls 24 hours a day for account and services enquiries.
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Tel | (853) 2833 9911 (Info Line) |
 Fax | (853) 2833 9912 |
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E-mail | customer.centre@cem-macau.com |
Emergency Services
A hotline has been setup 24 hours a day for power-outage reporting.
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Tel | (853) 2833 9922 |
Customer’s Advocate
Whenever you feel that our Company is not providing an adequate reply to your problem, please contact our customer’s advocate. (more)
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Mailing Address | Customer’s Advocate Edifício CEM Estrada D. Maria II Macau |
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Tel | (853) 8393 1204 |
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Fax | (853) 2871 9687 |
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E-mail | customers.advocate@cem-macau.com |
Procurement
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Mailing Address | Procurement and Logistics Department Companhia de Electricidade de Macau - CEM, S.A. Edifício CEM Estrada D. Maria II Macau |
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Tel | (853) 2833 9933 |
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Fax | (853) 2830 8361 |
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E-mail | procurement@cem-macau.com |
Human Resources
For career opportunity enquiries, please contact Human Resources Department
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Mailing Address | The Human Resources Department Companhia de Electricidade de Macau – CEM, S.A. Edificio CEM Estrada D. Maria II Macau |
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E-mail | hrd@cem-macau.com |
(Walk-in applicants are welcome according to the following schedule: 11:00 a.m. – 12:00 noon, every Monday except public holidays)
Webmaster
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E-mail | webmaster@cem-macau.com |
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