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Apply for “CEM e-services”

  1. Who can apply for “CEM e-services”?
  2. What is “CEM e-services”?
  3. How to register for “CEM e-services”?
  4. What are the advantages of using “CEM e-services”?
  5. Do we need to pay for using “CEM e-services”?

1. Who can apply for “CEM e-services”?

All CEM customers are able to apply for “CEM e-services”.

2. What is “CEM e-services”?

The “CEM e-services” provides you access to your electricity account through Internet. You can view your electricity bill statements, account balance, recent billing, payment records, revise part of your billing information, 12- month consumption history, provide your self reading or make an meter reading appointment at the same time.

3. How to register for “CEM e-services”?

Customer can register for “CEM e-services” through CEM website, www.cem-macau.com. For registered customer, you can simply click here. Fill in the required information and start enjoying the convenience of “CEM e-services” upon successful registration.

4. What are the advantages of using “CEM e-services”?

“CEM e-services” allow customers to manage their electricity accounts more easily and conveniently through the internet. In addition to online access to your account information, you may opt for an e-bill instead of a hardcopy bill. This helps to protect the environment by minimizing the amount of paper usage. You may also apply for payment reminder services.

5. Do we need to pay for using “CEM e-services”?

No. This service is totally free of charge.