CEM publicly adopted an integrated policy for Safety, Health, Environment and Quality (SHEQ), in January 2002, when it started the implementation of an integrated management system for SHEQ issues:

SHEQ Policy

As a provider of an essential service for the development of Macao and the well being of its population, CEM is aware of its specific responsibilities and dedicated to carrying out its activities in a sustainable way, with full respect for the legitimate expectations of all interested parties.

Therefore, CEM will establish and maintain an Integrated Management System in conformity with applicable international standards. It will provide the framework for setting and reviewing objectives and targets in the Environmental, Safety, Health and Quality areas.

CEM is committed to:

• Continuously and efficiently reducing the impact of its activities on the environment, enhancing the quality of its products and services, and improving safety and health conditions.

• Complying with all applicable legislation and regulations as well as other requirements to which it may proactively subscribe.

• Applying the best available sustainable technologies in order to minimize environmental impacts and achieving the highest safety, health and quality standards.

• Developing internally an Environmental, Safety, Health and Quality culture by raising awareness, educating and training employees to carry out their activities in a responsible manner.

• Promoting awareness in the same areas amongst customers, contractors, suppliers and Macao society.

• Improving communication with customers, the general public and other interested parties, for mutual benefit, as a way of enhancing the ability of all to create value.

While CEM employees are responsible for understanding and complying with this policy, CEM management is responsible for ensuring that it is fully implemented.

Safety, Health, Environment and Quality

Safety, Health, Environment and Quality are CEM priorities. The company has been working to ensure safe and healthy workplaces for its employees and its contractors’ workers. To protect the environment and nature, ensuring sustainability for future generations, is one of the important company objectives. It is also a company’s goal to strive for business excellence, continuously optimizing processes and service quality.

An Integrated Management System (IMS) is a structured approach to address sound management of economic, social and environmental issues, fostering continuous improvement in Safety, Health, Environment and Quality (SHEQ) issues. It results from the integration of the Environmental Management System, the Occupational Health and Safety Management System and the Quality Management System, developed in accordance with ISO 14001, OHSAS 18001 and ISO 9001 international standards respectively.